Cheap
Domain Registration Help System
General Information
What
is a domain name?
What is a top-level
domain?
What is a second-level
domain?
What is the
domain name system?
What does it mean to register a domain name?
What
is a name server?
Domain Name Extensions
Which top-level
domains are available?
What do
.com, .net, .org, .biz, .info, .ws, and .us represent?
What are
the rules for registration of .biz, .com, .info, .net, .org, and .ws
names?
Who
qualifies for a .us domain?
Which extensions
are not available, and why?
Registering a Domain Name
How do
I register a new domain name?
How do I check if a domain name is available?
What can I
do if the requested domain is unavailable?
What do I enter as contact information for my domain name?
How do I renew
my domain-name registration?
Can I cancel
a domain-name registration?
I just purchased
a domain name. How long until I can use it?
Transferring a Domain Name
How do I transfer a domain name from another registrar?
What
do I do if I don't know the name servers of the domain I am transferring?
How can
I transfer my domain name for more than one year?
My domain name is about to expire, can I still transfer it?
Parking and Unparking a Domain Name
What does it mean
to park a domain name?
How do I unpark
my domain name?
Forwarding a Domain Name
What does it
mean to forward a domain name?
What
does it mean to forward with masking?
Hosting a Domain Name
What does it mean
to host a domain?
Managing a Domain Name Account
How
do I manage my domain-name account?
How do
I find my domain name's expiration date?
Can I purchase a domain without having a hosting provider yet?
What if
I forgot my password?
How do I
forward or redirect a domain name to my current Web site?
How do I enter
the name servers of the hosting account I have with another provider?
The Whois Function
Will
my name and account information be publicly available?
How do I find
out who owns a domain name?
Miscellaneous
What can I
do if I have misspelled my domain name?
What is the uniform
dispute resolution policy?
What if someone
has my trademark registered?
General Information
What is a domain
name?
A domain name is a Web address. The domain name
is mapped to an IP address (which represents a physical point on the
Internet). Thus a domain name locates an organization or other entity
on the Internet. When someone types a domain name into a Web browser,
the requested Web page will open. For example, the domain name www.yourdomain.com
locates an Internet address for "yourdomain.com."
A domain name consists of a top-level and a second-level domain. The
"com" part of the domain name generally reflects the type or purpose
of the organization or entity and is called the top-level domain (TLD)
name. The part of the domain name located to the left of the dot ("
. ") — "yourdomain" in this case — is called the second-level domain
(SLD) name. The second-level domain name — being the "readable" part
of the address — refers to the organization or entity behind the Internet
address.
Second-level domain names must be unique on the Internet and registered
with an Internet Corporation for Assigned Names and Numbers- (ICANN-)accredited
registrar.
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What is a top-level domain
(TLD)?
A top-level domain is the part of the domain
name located to the right of the dot (" . "). The most common TLDs are
.com, .net and .org. Several new top-level domains have been added to
the menu recently, including, .biz, .info, .name, and .ws. The top-level
domains have certain guidelines attached, but are for the most part
available to any registrant, anywhere in the world. Exceptions are the
restricted TLDs (rTLDs) — which include .aero, .biz, .edu, .mil, .museum,
.name, and .pro — that require the registrant to represent a certain
type of entity, or to belong to a certain community. The .name TLD is
available strictly for individuals, while .edu is reserved for educational
entities, such as universities or high schools. Where appropriate, a
top-level domain name can be of geographic significance and hence only
available to registrants in the locale defined by the TLD. These are
called country-code TLDs (ccTLDs) and include such top-level domains
as .bz (Belize),.ca (Canada), .dk (Denmark), .ec (Ecuador), ie (Republic
of Ireland), .uk (United Kingdom), .us (United States), and .zw (Zimbabwe).
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What is a second-level domain
(SLD)?
Located immediately to the left of the dot ("
. "), the second-level domain is the "readable" part of the domain name.
The second-level domain is entirely defined by the registrant, and often
refers to the organization or entity associated with the IP address.
For example: In www.cnn.com "cnn" (Cable News Network) is a second-level
domain.
Second-level domains can be divided into further domain levels. For
example: www.sportsillustrated.cnn.com. These sub domains sometimes
represent different computer servers within departments.
More than one second-level domain name can be used for the same IP address.
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What is the domain name system
(DNS)?
The domain name system (DNS) enables each machine
connected on the Internet to be recognized by a domain name. Every computer
on the Internet has a unique IP (Internet protocol) address which consists
of a string of numbers. Since the IP addresses can be difficult to remember,
the DNS allows a familiar string of letters (the "domain name") to be
used instead of the IP address. So instead of typing the IP address'
arcane string of numbers you can type, for example, "www.espn.com."
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What does
it mean to register a domain name?
The Internet domain name system (DNS) consists
of a directory, organized hierarchically, of all the domain names and
their corresponding computers registered to particular companies and
persons using the Internet. When you register a domain name, it will
be associated with the computer on the Internet you designate during
the period the registration is in effect.
Note that the above description applies to domains that are registered
and hosted. If the registrant elects to, a domain can instead be registered
and parked. A
parked domain name does not need a DNS affiliation.
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What is a name server?
A name server is a computer that contains a list
of domain names and the associated IP addresses. When a domain name
is typed in a Web browser's address bar, the name server associates
that with the IP address, and the correct Web site — barring any unforeseen
difficulties — opens in the Web browser window.
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Domain Name Extensions
Which domain extensions
(top-level domains) are available?
The following top-level domains are available:
-
.com
-
.net
-
.org
-
.biz
-
.info
-
.ws
-
.us
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What do .com, .net,
.org, .biz, .info, .ws, and .us represent?
-
.com — ("commercial") The most common extension
for domain names. Often represents companies or for-profit organizations.
Most personal Web sites also use this extension.
-
.net — Generally represents Internet Service
Providers (ISPs).
-
.org — Usually represents non-profit organizations
or groups.
-
.biz — ("business") Reserved for use by businesses.
-
.info — Made for both businesses and individuals.
Usage is unrestricted, but a .info TLD indicates that the Web site
primarily is informative.
-
.ws — (Web site) An all-around, universally
available top-level domain.
-
.us — Country-code top-level domain available
for registrants in the United States.
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What are the rules
for registration of .biz, .com, .info, .net, .org, and .ws names?
The .com, .info, .net, .org, and .ws TLDs are
globally available and unrestricted. Traditionally, however, names in
.net have been used by organizations involved in Internet infrastructure
activities — typically ISPs (Internet Service Providers) — while .org
is frequently used by noncommercial organizations. .biz is available
to businesses only. Albeit unrestricted, usage of the .info TLD implies
that the site content is of a primarily informative nature.
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Who qualifies for
a .us domain?
To qualify for a .us domain name you must meet
one of the following Nexus Requirements. The U.S. Nexus Requirement
is intended to ensure that only those individuals or organizations that
have a substantive connection to the United States are permitted to
register for .us domain names.
To be in compliance with the U.S. Nexus Requirement, all registrants
for the .us domain must be either:
-
A natural person (i) who is a citizen or permanent
resident of the United States of America or any of its possessions
or territories, or (ii) whose primary place of domicile is in the
United States of America or any of its possessions,
or
-
An entity or organization that is (i) incorporated
within one of the fifty (50) U.S. states, the District of Columbia,
or any of the United States possessions or territories or (ii) organized
or otherwise constituted under the laws of a state of the United States
of America, the District of Columbia or any of its possessions or
territories,
or
-
An entity or organization (including a federal,
state, or local government of the United States, or a political subdivision
thereof) that has a bona fide presence in the United States.
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Which extensions are not
available, and why?
The sponsored top-level domains .aero, .coop,
.museum, and .pro. require the registrant to be member of or affiliated
with specific communities, and are therefore not accessible to the general
public. The .aero TLD, for example, requires the registrant to prove
membership of the aviation community. Similarly, .gov and .mil are reserved
for the U.S. Government, and U.S. Military, respectively, while .edu
is restricted to educational entities.
Country-code TLDs outside the United States are also excluded.
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Registering
a domain name
How do I register a
new domain name?
Please follow the below steps to register a domain
name.
Check Availability
Type the desired domain name in the search box and select the preferred
extension from the drop-down list; then click "Check Availability" to
see if the requested name is available for you to register. If the requested
domain is available you may continue signing up the domain by clicking
"Continue." You will be presented with all available variations of the
desired domain name (i.e. .biz, .com, .info, .net, org, .ws extensions).
You can select any of the displayed variations.
If the domain is not available you will instead be presented with any
available alternate versions of the domain name. Typically, this means
that you'll be offered the same second-level domain name, but with a
different top-level domain. If you don't like any of the suggestions,
you can pick another domain name and check its availability.
Log In
If this is the first time you have signed up for a domain name, you
must first create an account. To do so, define your user name and password,
and submit a valid email address so that the registrar can communicate
with you. If you are a returning user, enter your user name and password,
and click "Continue."
Select Length of Registration
Select the desired duration of your domain-name registration. In most
cases, you can register a domain name for 1-10 years. When you sign
up for a domain, you do not own that domain outright. You are in essence
renting the use of the domain name for a certain period of time.
Enter Contact Information
Enter your contact information. This information is used for administrative
purposes and must be kept current. You can have up to four different
contacts for your domain name:
-
Registrant — The person that registers a domain
name.
-
Administrative — The person responsible for
any administrative issues pertaining to the account. Any administrative
changes to the domain must be approved by the administrative contact.
The registrar will use this contact for any non-technical questions
regarding the domain name.
-
Billing — The person responsible for all billing
information relating to the domain name. The billing contact will
also receive invoices, charges and billing questions.
-
Technical — The person responsible for providing
technical data, including name-server information. The registrar will
contact this person with any questions of a technical nature.
You must complete the
Registrant part of the contact information form. Completing the
Administrative,
Billing and
Technical fields is optional. If you wish to, you can instead elect
to apply the registrant information to the technical, administrative
and billing contacts as well. Multiple contacts are often used for companies
where more than one person is in charge of the Web site.
Enter DNS Data For Hosting Account
Select one of the following options for the desired domain name(s):
If selecting the latter, your Web site host can
provide the name server information you need.
Confirm Registration Details
Confirm and verify your order details, and read and accept the registration
agreement.
Shopping Cart
Review your selections, submit the customer and credit card information
and click "Check Out." If you wish to add to or alter the contents of
your shopping cart, you may do so by selecting "Update Cart" or "Shop
More."
When you have completed the transaction, you will see a confirmation
page that displays your customer number and order number and provides
some general guidelines for account management. You will receive an
email notification confirming your order.
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How do I check
if a domain name is available?
To find out if a domain name is available, enter
the desired second-level domain in the domain name search box; then
select the preferred extension (top-level domain) from the drop-down
list. Click "Check Availability" to instantly find out if the requested
domain is available. If it is, you may proceed to the next steps in
the
registration procedure.
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What can I do if the requested
domain is unavailable?
If the domain name you requested is already taken
you will be presented with any available alternatives (i.e. same second-level
domain, but with a different extension). For example, you may be able
to select a .info or .ws top-level domain, rather than the requested
.com. Thus you would be registering www.whatever.info, instead of www.whatever.com.
If none of the suggested alternatives are to your liking, you can start
over again and search for a different domain for your future Web site.
An alternative solution is to use DynaGen Advanced Search, which will
generate a list of variations of a desired domain name. You may pick
any of the available listings.
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What do I enter
as the contact information for my domain name?
Enter your name, address, phone number, email
address, company affiliation, etc. Be sure to include accurate and updated
information. The registrar relies on this contact information if it
needs to reach you with issues concerning your domain name.
You must complete the
Registrant part of the contact information form. If you wish to,
you can elect to apply the registrant information to the technical,
administrative and billing contacts as well.
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How do I renew my domain
name registration?
Follow the below steps to renew a domain name
that is currently registered with this registrar.
-
Select "Manage My Account" from the menu.
-
Click "Domain Names" and log in with your user
name and password. A list of your registered domains will be displayed.
-
From the list, select the domain name you wish
to renew. You can also search for domain names by using the domain
search function. Another option is Quick Search, which enables you
to search for a domain name by selecting a registration or expiration
time frame (e.g. “Past 7 Days” or “Next 30 Days).
-
Click “Renew Domains.”
-
Select the desired renewal period from the
drop-down list.
-
Click "Submit."
-
Finally, visit the shopping cart to review
your order and submit your billing information.
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Can I cancel a domain-name
registration?
Yes, you can perform this function from the "Manage
My Account" section of this site. To do so, click "Domain Names," log
in, and select from the list the domain you wish to cancel. Next, click
"Cancel Domains" and confirm the cancellation by clicking "Yes, Cancel
Domain(s) Now" button.
Note that canceling a domain-name registration is a permanent action
and you cannot undo this action. You may reregister this domain later
for a new registration fee.
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I just purchased a domain
name. How long until I can use it?
A certain amount of time will elapse before a
domain is fully registered and thus active on the Internet. Generally,
allow 24-48 hours between purchase and activation. In the interim, you
will not be able to publish or view your site, receive email messages
or make use of your domain name. Similarly, if you make any changes
to your domain name, such as modifying the DNS or name servers attached
to your domain name, it will take up to 48 hours before the changes
are implemented.
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Transferring a Domain Name
How do I
transfer a domain name from another registrar?
Please follow the below steps to transfer a domain
name from an existing account:
Select Menu Item
Select "Transfer Domains" from the program menu.
Type Domain Name Type in the domain name you will be transferring and
the registrar from which the domain should be transferred; then click
"Transfer Domains." Please note that only domain names with .com, .org,
.net, and .info top-level domains can be transferred.
Log In
If this is the first time you have signed up for a domain name, you
must first create an account. To do so, define your user name and password,
and submit a valid email address so that the registrar can communicate
with you. If you are a returning user, enter your user name and password,
and click "Continue."
Enter Contact Information
This information is used for administrative purposes and must be kept
current. You can have up to four different contacts for your domain
name:
-
-
Registrant — The person that registers a domain
name.
-
Administrative — The person responsible for
any administrative issues pertaining to the account. Any administrative
changes to the domain must be approved by the administrative contact.
The registrar will use this contact for any non-technical questions
regarding the domain name.
-
Billing — The person responsible for all billing
information relating to the domain name. The billing contact will
also receive invoices, charges and billing questions.
-
Technical — The person responsible for providing
technical data, including name-server information. The registrar will
contact this person with any questions of a technical nature.
-
-
You must complete the Registrant part of the
contact information form. Completing the Administrative, Billing and
Technical fields is optional. If you wish to, you can instead elect
to apply the registrant information to the technical, administrative
and billing contacts as well. Multiple contacts are often used for
companies where more than one person is in charge of the Web site.
-
Enter Name Server Information
Enter the name server information for the domain you are transferring.
You may complete the domain-name transfer, even if you do not know the
existing name servers of the domain you wish to transfer. To do so,
select "Keep existing name servers," and we will retrieve the required
name-server information from the current registrar. Select the desired
duration of your domain-name registration. In most cases, you can register
a domain name for 1, 2, 3, 5, or 10 years. When you sign up for a domain,
you do not own that domain outright. You are in essence renting the
use of the domain name for a certain period of time.
Confirm Registration Details
Review and verify your order details, and read and accept the registration
agreement.
Shopping Cart
Review your selections, submit the customer and credit card information
and click "Check Out." If you wish to add to or alter the contents of
your shopping cart, you may do so by selecting "Update Cart" or "Shop
More." When you have completed the transaction, you will see a confirmation
page that displays your customer number and order number and provides
some general guidelines for account management. You will receive an
email notification confirming your order.
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What do I do if
I don't know the existing name servers of the domain I am transferring?
You may complete the domain-name transfer, even
if you do not know the existing name servers of the domain you wish
to transfer. To do so, follow the
domain-transfer procedure. When prompted to enter the name server
information, select "Keep existing name servers," and we will retrieve
the required name-server information from the current registrar.
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How can I transfer
my domain name for more than one year?
When you transfer a domain your registration
is automatically extended one year. Once the transfer is completed you
can renew your domain name registration for up to 10 years. The transfer
takes 5- 7 business days. Once your domain name transfer is completed,
please follow these directions to renew the domain-name registration:
-
Select "Manage My Account" from the menu.
-
Click "Domain Names" and log in with your user
name and password. A list of your registered domains will be displayed.
-
From the list, select the domain name you wish
to renew. You can also search for domain names by using the domain
search function. Another option is Quick Search, which enables you
to search for a domain name by selecting a registration or expiration
time frame (e.g. “Past 7 Days” or “Next 30 Days).
-
Click “Renew Domains.”
-
Select the desired renewal period from the
drop-down list.
-
Click "Submit."
-
Finally, visit the shopping cart to review
your order and submit your billing information.
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My domain name
is about to expire; can I still transfer it?
That depends on the current registration's expiration
date. Close to the expiration date, domain names cannot be transferred
between registrars. Specifically, this registrar cannot process transfers
within 10 days of a domain's
expiration
date.
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Parking and Unparking a Domain Name
What does it mean to park a domain
name?
Essentially, to park a domain name means to reserve
your registered domain until you have created the site content, found
a hosting provider, or sold the domain to a third party. When you park
your site, a temporary Web page will be displayed until you have decided
what to do with the domain. Domain name parking is often used by registrants
who do not yet have a hosting provider.
Parking options include a one-page Web site that’ll inform the visitor
to the site that, for example, this page is “Under Construction,” “Coming
Soon,” or “For Sale.” You can also elect to have a customized page displayed.
To set up your parked domain, use the One-Page Web Site Setup Wizard
in the “Parked Pages” section of the account management department.
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How do I unpark (i.e. activate)
my domain name
Once you have determined which hosting provider
you will use, you must change the name server information so that the
site is no longer parked.
To do so:
-
Select "Manage My Account" from the program
menu.
-
Select “Domain Names.”
-
Log in using your domain user name and password.
-
Select the domain from the list.
-
Click "Modify Name Servers."
-
Enter the name server information.
-
Click "Save Changes."
This change can take up to 48 hours to take effect.
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Forwarding a Domain Name
What does it mean to forward
a domain name?
Forwarding a domain name enables you to direct
incoming traffic from your domain to an already existing Web site. Thus,
when someone attempts to access your site, he or she is automatically
redirected. Typically, this option is selected by users who are registering
a new domain, but are already hosting their files elsewhere. When the
domain name is forwarded, the destination address, not your domain name,
is displayed in the browser's address bar. This can be avoided by choosing
to
forward
with masking.
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What does it mean
to forward with masking?
If you decide to forward with masking, visitors
are effectively kept from knowing they have been redirected.
Forwarding with masking secures that your domain name remains in a visitor's
browser's address bar when the visitor is being redirected. That way,
the actual destination address is concealed from the user who only sees
the domain name from which he or she is being forwarded. If you are
using regular forwarding, the destination address, not your domain name,
is displayed when the visitor is redirected. So if, for example, the
destination Web page has the address http://members.geocities.com/users/username,
that address can be hidden and www.yourdomain.com can be shown instead.
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Hosting a Domain
What does it mean to host a
domain?
Hosting (also known as Web site hosting and Web
hosting) is the business of housing, serving, and maintaining files
for one or more Web sites.
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Managing a Domain Name Account
How do I manage
my domain name account?
To manage your domain name account, select “Manage
My Account” from the program menu. The account management menu encompasses
the following items:
-
Domain Names — Displays a list of registered
domain names. Select from the list to modify contact information,
modify name servers, renew domain registrations, cancel domain registrations,
and change domain ownership.
-
Parked Pages — Enables setup of parked pages,
including creation of one-page Web site.
-
Domain Forwarding — Enables management of forwarded
domain names.
-
Customer Information — Allows you to review
and update your customer profile, including name, address, etc.
-
Order History — Displays receipts from your
prior purchases.
-
Payment Information — Enables you to update
the credit card information on file for your account.
You will need your user name, password and/or
customer number and email address in order to perform the above actions.
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How do I find my domain
name's expiration date?
If your domain is registered with another registrar:
-
Go to your registrar's Web site and do a ”Whois”
lookup on your domain name.
-
If you do not remember who your registrar is,
you can find the information by doing a ”Whois” lookup here. Just
click the “Whois” link at bottom of any page.
If your domain is registered with US:
-
Click the "Manage Your Account" link
-
Select “Domain Names.”
-
Login with your domain name user name and password.
-
A complete list of your registered domain names
and their expiration dates will be displayed.
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Can I purchase
a domain without having a hosting provider yet?
You can register and purchase as many domains
names as you'd like and choose to have them parked until you have found
a hosting provider. To do so, register a domain name and select "Parking."
If this option is chosen, a temporary Web page will be displayed while
you finish creating your site, sell the domain, etc. The temporary site
will inform anyone passing by that this is the future location of your
site. The temporary site will be active 24-48 hours after you have completed
the purchase.
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What if I forgot my
password?
If you have forgotten your account password,
click “Forgot your login name or password” on the login screen. Enter
the domain name. The login information will then be emailed to your
domain's administrative contact.
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How do I forward or redirect
a domain name to my current Web site?
To forward or redirect visitors from your parked
domain to an already existing Web site, select
domain name
forwarding. If you prefer to conceal the destination for the address
from the visitor and only display your domain name, you can choose
forwarding
with masking.
Please follow these directions to set up the domain name forwarding:
-
Select "Manage My Account" from the program
menu.
-
Click "Domain Forwarding."
-
Log in using your customer number or email
address, and password.
-
Select ”Set Up Forwarding.”
-
From the drop-down list, select the domain
name you are forwarding.
-
Enter the URL you want your domain name to
point to.
-
Click "Save Settings."
It will take approximately 15 minutes before
updates are implemented.
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How do I enter the name
servers of the hosting account I have with another provider?
Follow the directions below to enter the name
server information:
-
Select "Manage My Account" from the program
menu.
-
Click “Domain Names.”
-
Log in using your user name and password.
-
Select the domain name(s) for which you wish
to enter the name server information
-
Click "Modify Name Servers."
-
Enter the name servers.
Continue following the above directions until
you have added all name servers. Contact your current hosting provider
if you do not have the name-server information.
Please note that it will take up 48 hours before
the updates are implemented.
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The "Whois" Function
Will my name and
contact information be Made publicly available?
Information about who is responsible for domain
names is publicly available to allow rapid resolution of technical problems
and to permit enforcement of consumer protection, trademark, and other
laws. The registrar will make this information available to the public
on a "Whois" site. It is, however, possible to register a domain in
the name of a third party, as long as the third party agrees to accept
responsibility — consult your registrar for further details.
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How do I find out who owns
a domain name?
If you select a domain name that is already taken,
a link ("already taken, click here for info") to the "Whois" function
will appear. You will then be able to look up the contact details of
that domain's owner.
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Miscellaneous
What can I do if I have
misspelled my domain name?
Your domain-name registration is submitted as
soon as you complete the registration process. The registrar is required
to pay the registration fee at that time. Therefore, your domain name
cannot be changed after you complete the registration.
You will have to register the correct spelling if you want that domain
name. This registrar cannot offer any refunds for misspelled domain
names.
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What is the uniform dispute resolution
policy?
ICANN's Uniform Domain Name Dispute Resolution
Policy (UDRP) defines how disputes over domain-name registrations are
resolved in the global top-level domains (.biz, .com, .info, .name,
.name, .net, .org, .pro, and .ws, as well as .aero, .coop, and .museum).
In accordance with the Uniform Domain Name Dispute Resolution Policy,
you can dispute a claim to a domain name by following the dispute process.
The UDRP does not apply to country-code top-level domains, except in
a few cases where the local administrator has decided to adopt it. Please
see the dispute policy for more information.
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What if someone has my trademark
registered?
If you can prove that the trademark in question
is yours, you may be able to bring a dispute against the registrant.
For more information on how to bring a dispute against another party,
please see the dispute policy.
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